The Wash Tub

Back again with great service Margie and Julian outside are amazing 🤩 This is one of my favorite locations for a plethora of reasons number one being the fact that they actually clean the cars is the best at this location. The other ones are a little hit or miss but honestly through and through the best part is the cashiers it is absolutely wonderful and such good service especially Eddie. He just goes up above and beyond to do what you need and get everything done updates accounts and verify information through and through. Amazing customer service

Last Wednesday was my first time bringing my car to the Wash Tub 🧼 🛁 🚘 and I was so impressed with my first-time experience 🤩! Ricardo (the manager) and all of the employees who greeted and assisted me were super friendly, courteous and helpful 😃! I came early, not too long after they opened, just so I could get my car wash before it would get too busy and crowded. They were super prompt, but also extremely qualitative 🌟, with washing 🧼 the exterior of my car 🚘, and also with cleaning 💨 the interior 💺😃! While I briefly waited for my car to be washed and cleaned, I got a complimentary coffee ☕️ 😋 in the comfy lobby and checked out the cool 🤩 and quirky items 😝😜 for sale 🙂! There are comfy chairs 🪑 and a table to sit and relax at as well ☺️! Or, if you would like to sit outside to wait for your car, you can do that, too 😉! I will definitely come back and get my car washed here again 😃! I know that the pricing of $35 for the Ultimate Car Wash might seem high or steep to some customers. But I feel like the excellent customer service 😁👌 and hospitality, and comfortable ambiance ☺️ really make me feel truly welcome here 🥰! They also washed 🧼 and cleaned 🧽 💨 my car so well ahead of the weekend 💫 so it looked amazing 🤩!

I had an issue with a wash tub on the north side of town yesterday. It went from subpar management and customer service to exceptional hospitality and professionalism at the broadway location. Leo and his team we informed of the issues I ran into at the other location and they took the treatment and service fail personal. They went far beyond expectations and corrected way more than they had to, their empathy and dedication to their craft is unmatched and highly appreciated. Continued high quality service like this is routine here at the broadway location. I had looked forward to continuing my membership and experiencing a good wash here at the broadway location. The only down side is they lost the push button to lock down my weather tech mats!

Baby lemme upgrade you!!! New Car same Car wash!!! They took care of Pinky and me (see previous review) so of course we trusted them with the BIG BOY Raptor! Chris and the team never cease to amaze me with their professionalism, timelessness, and most important attention to detail! I am a life member as long as I am in the SA area! Next up FULL detail for big boy! Stay tuned

They cracked my windshield and refused to take responsibility. While I was there, another customer had his Cadillac rim damaged, and Joe, the manager, dismissed his complaint without offering any help.